It depends. Our attorneys or staff will text, email, and call to respond to our clients. There are times in a case when there is no new information or we are waiting on answers from opposing counsel but if our client calls for an update, we respond promptly. Clients should not be waiting in the dark hoping all is going well without any communication from the attorney.
If you are waiting for your attorney to call, you should go ahead and call them again or change lawyers. Communication is one of the most important aspects of the attorney-client relationship.